Transforming Customer Experience: The Rise of Insurance Chatbots
Insurance Chatbots: Outstanding Service & Lead Generation Haptik, for instance, developed an intelligent virtual assistant to answer inquiries from customers for Zurich Insurance Company (see Figure 2). Thanks to Haptik, Zurich Insurance’s platform currently handles about 85% of client inquiries automatically, with 70% of all inquiries being totally automated without human help. Insurance chatbots are […]
Transforming Customer Experience: The Rise of Insurance Chatbots Read More »